We do business, better.
See what sets us apart.
Whether you are responsible for protecting people, property, or critical information, it’s an enormous responsibility. New threats and risks are identified every day, but with TSi as your partner, you can rest assured that what’s most important to you will stay protected.
For decades, we have successfully shielded our clients from financial losses, liabilities, and even reputational harm. Learn more about how we accomplish this below.
Client Satisfaction Guarantee
Highly-Trained Experts
24/7 Client Support
Alliance Partners
Worldwide Support
100% Employee-Owned
Advanced Certifications
Evergreen® certification
You won’t find another security solutions provider that values its clients and employee-owners the way we do. In fact, we are proud to still have our very first client on our roster to this day. Learn more about our history here.
24/7 Satisfaction Guarantee with F.O.C.U.S.™ Services
Our F.O.C.U.S.™ Services mean that when you have a problem with your system, TSi guarantees on-site response and 100% functionality upon completion of the call, or we pay you!
It’s really that simple. TSi guarantees all of our F.O.C.U.S.™ clients an onsite response within four hours (in most markets), and full functionality upon completion of our service call. International client facilities are guaranteed next-day on-site service.
You don’t have to take our word for it: our performance is routinely audited by an independent third party. View the detailed performance metrics for yourself.
Worldwide Support
We pride ourselves in delivering efficient solutions for our clients’ needs, which is why TSi continues to expand our guaranteed services worldwide.
TSi currently provides onsite service across the United States and on six continents. We continue to evolve our services and capacity to meet our clients’ changing needs.
Advanced Certifications
Every ISO certification provides a strong competitive advantage, and TSi is the only security solutions provider with ISO 9001, ISO 27001, and ISO 42001 certifications: further demonstration of our commitment to excellence.
These certifications require rigorous audits, as well as investigation of risk management, physical security, access controls, and security best practices. TSi continually achieves compliance in order to best serve our clients.
TSi also holds additional top-tier industry certifications for our Five Diamond Monitoring Center, for excellence in customer service; and UL Certification, for commitment to national safety standards.
Achieving these certifications provides our clients with assurance that we strive to exceed expectations, operate with transparency, and are invested in your success.
Highly Trained Experts
TSi is committed to maintaining the highest standards of quality and service for our clients. We prioritize investing in our employee-owners, so you can rest assured they are fully trained and up-to-date in all of our service technologies.
Certified Technology Partners
IT Security
Physical Security
Cisco
Microsoft
Alliance Partners
Our Alliance Partners ensure that our employee-owners have access to the resources, tools, and insights necessary for meaningful, long-lasting careers.
100% Employee-Owned
As a 100% employee-owned company, every TSi employee-owner is empowered, and motivated, to exceed client expectations. Our success is determined by yours.
Why does an ESOP Matter?
Hear from our Employee-Owner Larry Simmons
The full story:
Employee Ownership
The Assurance of Evergreen®
Becoming a certified Evergreen® company was an intentional choice by our founders to help our clients, employee-owners, and communities thrive. This business model allows TSi to foster a commitment to long-term, sustainable growth and focus on continued improvement, community impact, and employee-owners’ well-being.
The Importance of Being an Evergreen® Company
“Profit is only one metric by which we should measure success.”
_ Darryl Keeler, TSi Founder
Certified Technology Partners