WHY TSi
YOU ARE HERE: HOME / WHY US / WHY TSi
YOU ARE HERE: HOME / WHY US / WHY TSi
F.O.C.U.S.™: Our business model isn’t selling you equipment and then avoiding your calls when you need service. It’s keeping you safe, secure and satisfied through our dedication to fanatical customer service.
ISO 9001 Certification: TSi is the only company that we are aware of in the security industry that is adhering to this internationally recognized standard on a local, national, and global level with our clients. We voluntarily participate in this ongoing auditing process, including a continuing evaluation of our quality management and improvement practices. It offers our customers added assurance that we continually strive to exceed expectations and hold ourselves to a higher standard than other Security Integrators.
We’re in the Customer Service Industry…
National Presence: TSi is a low risk and high value provider with a trusted name in the security industry. With strategically located team members across the country, we provide our customers with a national reach, along with a local touch to ensure response times and system functionality guarantees are met when problems occur.
Our Longevity: Since 1987, TSi has been a leading provider in security systems and solutions. This ensures our clients we’ve been around, know what we’re doing, and we’re in this for the long haul.
Our People: Our highly trained certified experts stay current on the latest industry trends, technology and developments. We treat our employee-owners like family, and we treat our customers the same way. In fact, many of our teammates are former clients who liked what they saw and decided they wanted to be part of our team.
Value: Instead of paying out thousands or millions of dollars for a replacement system, our highly skilled team can help you recover your investment in your existing security system. Furthermore, TSi’ commitment to providing you guaranteed response times and 100% system functionality means your risk of loss and liability is kept to an absolute minimum.
Privately Held: Since we are not a publicly traded company or owned by venture capitalists we only answer to our clients, not shareholders. We are 100% Employee-Owned, allowing us to adapt to situations much more quickly than other Security Integrators. TSi is one team with one purpose and one passion.
Cyber security is becoming just as integral to a physical security program as card readers and cameras. TSi has chosen to pursue the ISO-27001 Certification as a way to establish and enforce proper cyber hygiene within our company. This means they are prepared to handle their clients’ systems and information with the utmost integrity and caution. TSi has now officially received their designation as an ISO-27001 Certified Organization. They continue to lead the industry with the highest level of service and professionalism.
This ISO-27001 Certification applies to the international standard that describes the best practices for an information security management system (ISMS). This ISO family of standards ensures the secure management of financial information, intellectual property, employee details or information entrusted to you by third parties. This is just another exciting milestone in the history of TSi.
The process involved a rigorous audit entailing thorough interviews with Administration, Security Operations Center (SOC), Quality Assurance, Human Resources and Finance, as well as investigation of risk management, physical security, access controls, and security best practices. TSi’ ISMS successfully met all logical, process, physical and management controls to achieve compliance with the standard.
Take a look at our official ISO-27001 Certified Announcement.