F.O.C.U.S.™
Fusion Center
Your GSOC For-Hire
You have invested heavily in your security system, and the safety of your employees, clients, and vendors depends on its performance. Ensuring that system operates at peak efficiency is essential, yet accurate surveillance and rapid response can be complex and costly. Adding more manpower is expensive, and research shows that constant human monitoring of video feeds produces diminishing results.
That is where TSi’s FOCUS FUSION CENTER comes in. Serving as your Global Security Operations Center (GSOC) for hire, our Fusion Center shifts you from reviewing incidents after the fact to active, real-time monitoring. This allows you to avoid the expense of building your own SOC or GSOC while freeing internal resources to focus on threat intelligence, executive travel monitoring, and staff management instead of round-the-clock surveillance.
Staffed by experts in one of the most sophisticated and highly certified monitoring centers in the nation, the TSi Fusion Center holds both UL 827 and TMA 5 Diamond certifications, making us one of the few integrators qualified to actively monitor your existing system. For years, we have provided 24/7 client support, including centralized dispatch of service technicians, remote diagnostics, and monitoring of access control and video surveillance. These services are backed by TSi’s ISO 9001 Certified Quality Management System and ISO 27001 Information Security Management System and ISO 42001 Artificial Intelligence certifications.
The Most Advanced Security Technology Available
The TSi FOCUS Fusion Center combines advanced technology with AI-assisted monitoring to deliver faster, smarter, and more effective security operations. In today’s rapidly evolving threat landscape, staying ahead of technological change is essential to the success of any Security Operations Center. Our systems allow us to quickly assess the cause of an alarm, determine the exact nature and severity of a threat, and eliminate false or unnecessary alerts. This ensures our monitoring staff can focus entirely on responding to real events. Every system we use is fully redundant, and our facility is built to be hardened and resilient.
We leverage the latest cloud-based video monitoring tools alongside OSINT (Open Source Intelligence) capabilities to protect your people, property, and business operations from anywhere in the world. This proactive approach strengthens both situational awareness and response speed, reducing risk before it escalates into a serious incident.
The TSi Fusion Center is both UL Listed and holds the Monitoring Association’s prestigious 5 Diamond Certification, placing it among the most highly certified monitoring centers in the United States. These credentials require rigorous, independent evaluation, giving you
The People Behind the Technology
Technology is only as effective as the people who manage and support it. At TSi, that belief has always been at the heart of our success. Our fanatical commitment to customer service extends directly into the Fusion Center, where every team member is fully vetted and highly trained. We follow industry-leading training programs, including TMA Level 1 and Level 2 Operator training and NENA best practices, which have helped us earn the Monitoring Association’s prestigious 5 Diamond Certification.
We know that monitoring expertise grows with time and experience, so we invest in career development for every specialist on our team. Through clear career mapping and opportunities for advancement, we have achieved significantly lower turnover than other monitoring centers. This stability ensures our clients are supported by seasoned professionals whose long tenure results in faster, more thorough, and more capable responses to any alarm event.
Fusion Center Certifications
Our Commitment
Our Commitment
TMA 5 Diamond Certification
There are approximately 2,700 monitoring centers in the United States that communicate and interact with police, fire, and emergency services agencies. Of this group, fewer than two hundred monitoring centers have achieved the Five Diamond designation, setting these companies apart.
The designation as a TMA Five Diamond Monitoring Center is granted annually to monitoring centers that satisfy all the requirements of the “five points of excellence”:
