Frequently Asked Questions

TSi develops customized security system solutions for our clients, helping to protect the communities where we live, work, and do business.

With nearly four decades of experience, TSi has proven success in safeguarding physical and intellectual property, financial information, employee details, data provided by third parties, and more.

Our team of highly-trained experts are skilled enough to handle every aspect of your security needs, no matter how complex or how simple. With a focus on customer service and client satisfaction, we create customized security solutions with guaranteed functionality.

We’re here to help, whether your security needs currently involve planning and design; procurement, installation, and maintenance; or even access control and live monitoring.

Integrated security is a term for connecting and coordinating multiple types of security technologies. Increasingly, employing both physical and digital security measures are necessary to protect the places where we live, work, and do business. Integrated security services, such as those provided by TSi, are what make that possible.

An ISO certification is a third-party credential that ensures products, services, or systems meet rigorous quality, safety, and efficiency standards (set by the International Organization for Standardization).

ISO certifications are globally-recognized “seals of approval” for credibility and efficiency. Every ISO certification provides a strong competitive advantage, and TSi is the only security solutions provider to maintain ISO 9001, ISO 27001, and ISO 42001 certifications: a demonstration of our commitment to excellence.

Learn more about our robust ISO certifications here.

An ESOP, or Employee Stock Ownership Plan, allows employees to own a portion of the company they work for. ESOPs are highly valued and respected for their role in creating local jobs, providing a high degree of job security and employee satisfaction, and promoting wealth distribution.

As an ESOP, TSi ensures our employee-owners are empowered and accountable. When you are speaking to anyone at TSi, you are speaking with an owner.

We encourage you to explore our current career opportunities here.

Security technology is constantly evolving, which means the company supporting your technologies is what matters most.

That’s exactly why we created our F.O.C.U.S.™ agreements, to provide our clients with unconditional support, 24 hours a day, 7 days a week.

When you have a problem with your system, TSi guarantees on-site response and 100% functionality upon completion of the call, or we pay you!

TSi’s F.O.C.U.S.™ acronym is a registered trademark and widely recognized across the security industry. It stands for “For Our Clients Ultimate Satisfaction”, and this sentiment guides everything we do.

F.O.C.U.S.™ was developed to empower our employee-owners to consistently exceed your expectations, and every TSi employee-owner operates based on this principle.

You may see our services labeled with or preceded by this acronym (such as F.O.C.U.S.™ Fusion Center), because this philosophy applies to all we do.

Our Global Security Operations Center (GSOC) is located within our F.O.C.U.S.™ Fusion Center. Here, our experts stand ready with specialized training to effectively analyze risks, triage incidents, and support any on-site security and emergency services.

Certified Evergreen® businesses, such as TSi, have chosen to prioritize long-term success and sustained growth over fast profits and high-value exits.

We define our success by putting people first and making a positive contribution to the world, and are committed to innovation and improvement, ensuring that our clients receive the best possible products and services. Learn more about Evergreen® |

Certification here.

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UL certification is an independent safety certification that demonstrates a product, system, or component meets national safety standards (established by UL Solutions). Earning this certification required TSi to endure rigorous testing, evaluation, and audits for compliance and safety.

We have decades of success developing custom security solutions across multiple industries, including:

• Corporate Headquarters
• Data & Financial Centers
• Hospitals & Healthcare Systems
• Manufacturing & Industrial Centers
• Utilities & Critical Infrastructure Systems and
• Transportation & Communication Centers.

Our rigorous commitment to client security does not allow for public disclosure of our client roster. TSi does provide security and safety for hundreds of Fortune 500 companies, their customers, and their employees, anywhere their businesses may take them.